Printing equipment service

Specialists working in printing houses know that the breakdown of printing equipment entails many problems. Machines should not be idle, as it is impossible to delay the release of the circulation and the financial losses of the printing house resulting from the downtime.
From the first days of its work, Vneshmultigraph company thought about the creating of a service department. For more than 20 years, experienced engineers have helped to the customers for 24 hours a day, 7 days a week.

What services does the VMG service department provide?

The service of printing equipment is a whole range of works, everything you need to ensure that the machines work properly and do not cause trouble to the owners. Service engineers of VMG solve the following tasks:

• consulting services for printing houses - we will tell you everything about the work, maintenance and repair;
• preparation of premises for installation of machines;
• installation and putting-into-operation of new and used equipment, as well as - if necessary - dismantling;
• repair and adjustment of printing machines, as well as individual units;
• Modernization of machines in the printing house, equipping them with new functions.

Advantages of service of printing equipment from VMG

Vneshmultigraph service center has been operating since it became the first and only stand-alone service department of Manugraph. The following decades have shown that many companies trust us, and VMG has, in fact, become the largest technical division in Russia and the CIS countries.
Work with us gives you the following advantages:

• round the clock support service;
• Availability in the staff of experienced service engineers of various profiles - mechanics, electronics engineers, programmers, etc.
• modern diagnostic tools and methods that allow you to clearly identify the problem, and therefore quickly solve it;
• operational work - we solve many problems at the first departure, which saves you time and money;
• regular diagnostic work, they allow you to watch changes in the machines condition and prevent breakdowns;
• the highest qualification of service engineers and certification for work with the products of the world's largest manufacturers of printing machines;
• many years of experience in the service department, thanks to which the specialists have accumulated a serious store of knowledge and understanding of how to solve this or that difficulty in practice;
• the possibility to work even with very old machines, for example, modernization of the equipment with mechanical drives with electronic systems, etc.;
• constant training of employees, they confidently keep up with the times;
• attentive attitude to the tasks of clients and an integrated approach to their solution.